Why chiros need their whole team on board for new patient growth
Many chiropractors today are trying to get new patients but face several time-consuming tasks that don’t seem to contribute to the results they need, which is a higher volume of new patients.
Everything from the new patient intake process to treatment plans and even ROF packet creation is vital and very resource-intensive.
So how does a chiropractor take on these tasks and continue growing in the process?
With a successful functioning team and cohesive one at that, of course! How does this well-functioning and cohesive team look? You may be wondering. Naturally, this will depend on the size of the practice and how many roles you have filled. You will want to factor in the various functions within the day-to-day workflow and where you are lacking and need the most input and energy.
This number would be a total of five people (including the chiropractor themselves). At first glance, it may seem like the office can take in new patients, but when it comes to ROF packet creation, there tends to be a delay or a bottleneck. This process can also lead to bottlenecks down the line in treatment, for example. If a ROF packet isn’t understood or read fully, then other areas within the practice will likely suffer later (such as PVA).
It is essential to take a look at all of the areas within the practice objectively. This process will help get your entire team on board and productive. Think about bottlenecks and slowness.
Next to each item you identify on your list, check off the areas where you have adequate coverage and list areas where some bottlenecks or areas could use some improvement. This type of thinking and effort is what it will take for you to look at how you can improve the synergy and cohesion within your team. How can one expect to improve if they haven’t sat down and thought about bottlenecks and what can be flowing better?
Once you have a good picture of the areas that need help, take a look at what you can do to correct or alleviate the situation. You may balance roles and tasks between crucial individuals or take away responsibilities from overburdened team members. Another item to consider is bringing in an additional teammate to help offset some of the demand needed to balance your workflow and patient treatment processes better.
Of course, our team can help with practice growth and achieve the proper balance if you get stuck, and if there is anything we can do to help, please feel free to contact us at any time!