Privacy, in plain English.
We built this site to hand you value before you ever hand us a single detail. Here's exactly what we collect, why we collect it, who touches it, and the control you keep — no legalese fog.
Last updated · July 10, 20261Who we are
BizKey Hub operates https://bizkeyhub.com. We help businesses find the money their operations are leaking and build the intelligent systems that recover it — through the free diagnostic instruments on this site, strategy calls, and consulting engagements.
We want to be transparent about the data we and our partners collect and how we use it, so you can best exercise control over your personal data. This page explains exactly what we collect, why, who touches it, and the choices you have. If you do not agree with the collection of personal data as described here, please exit and log off this site immediately.
The short version
- We collect what you choose to give us — form fills, booking proposals, comments, and the inputs and results of any diagnostic tool when you ask for an emailed copy.
- Standard analytics run in the background — Google Analytics and Meta, via cookies you can decline.
- Microsoft sign-in basics — only if we share files with you through SharePoint or OneDrive, and only to verify you're the intended recipient.
- We do not sell your personal information. You can request a copy of your data, or its deletion, at any time through the contact form linked at the bottom of this page.
2What we collect
Information you give us
- Contact & booking forms. Name, work email, company, phone (optional), your message, and — when you propose a meeting through our booking widget — your proposed times and detected timezone, so the times we confirm are the times you meant.
- Diagnostic tools. Our calculators, scanners, and generators run in your browser on the numbers and answers you type in (team size, hourly costs, process details, and similar). Those inputs and the computed results are sent to us only when you request an emailed copy of your results — and you receive the same copy we do.
- Comments. When visitors leave comments we collect the data shown in the comments form, plus the visitor's IP address and browser user agent string to help spam detection.
Information collected automatically
- Usage & device data. IP address, browser type, pages visited, referring pages, and interaction events (for example, that a diagnostic was started or completed) — gathered through cookies and the analytics services described below.
- Infrastructure logs. Our hosting, security, and content-delivery providers may process IP addresses and request data to keep the site fast and to block abuse.
3Microsoft sign-in for shared files
SharePoint & OneDrive access
Some deliverables — reports, diagnostics, working files — are shared with clients through Microsoft SharePoint or OneDrive. When you open one of those links, Microsoft may ask you to sign in with your Microsoft account. Through that sign-in we receive your Microsoft account email address and basic profile information (such as your display name) — just enough to verify that the person accessing the shared files is the Microsoft identity we intended to share them with.
We receive this only when you access files shared this way. We never see your password — authentication happens entirely with Microsoft — and we don't use this information for marketing. Microsoft's handling of your sign-in is governed by the Microsoft Privacy Statement.
4Why we collect it
We use this information to improve the performance and experience of our site visitors, and to do the things you ask us to do. Specifically, we collect data to:
- Respond and schedule — answer your questions, confirm proposed meeting times, and follow up on requests you make through our forms.
- Deliver what you request — email you your diagnostic results, share engagement files, and send content you've asked for.
- Improve the site and our services — better search results, more relevant content and promotional material, clearer communication, and faster pages.
- Measure marketing — understand which content and campaigns bring visitors who find the tools useful.
- Protect the site — detect spam, abuse, and security incidents.
7Embedded content from other websites
Articles on this site may include embedded content (videos, images, articles, and similar). Embedded content from other websites behaves exactly as if you had visited the other website. Those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — including tracking that interaction if you have an account and are logged in to that website.
9How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely, so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Form submissions, booking requests, and emailed diagnostic results are retained as ordinary business correspondence for as long as we need them to serve you and keep our records.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except their username). Website administrators can also see and edit that information.
10What rights you have over your data
If you have an account on this site, have left comments, or have submitted a form, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.
Depending on where you live, you may also have rights to correct your data, restrict or object to certain processing, and opt out of non-essential cookies. To exercise any of these rights, use the contact form linked at the bottom of this page — we may ask you to verify your identity before we act on a request.
11Where your data is sent
Visitor comments may be checked through an automated spam detection service. Our systems and service providers operate primarily in the United States; if you visit from elsewhere, you understand that your information is processed in the United States, where privacy laws may differ from those of your home jurisdiction.
12Children
This site is intended for businesses and business professionals. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.
13Security
We use reasonable administrative and technical safeguards to protect the information we hold — encrypted connections, access controls, and reputable service providers. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security; we work with providers who take it as seriously as we do.
14Changes to this policy
When our practices change, this page changes with them — with a new "Last updated" date at the top. Meaningful changes will be visible here before they take effect.
15Contact us
Questions about this policy, or want to exercise your rights? Reach a human through the Ask a Strategist form on our Resources page — a real strategist reads every message.
Questions about your data?
Export it, correct it, or erase it — a real strategist reads every request.
We don't sell AI. We architect intelligent businesses.
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6Comments & media
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.